Insight | 01.17.25

Encore! How AI Helped The Strand Theatre Steal the Show in Media Performance

They say all the world’s a stage, but when you’re running media for a historic theatre like The Strand, the real performance happens behind the scenes—in dashboards, data, and media spend optimizations. Our task? Drive ticket sales for a lineup of wildly different shows, from classic films to live concerts, all while ensuring our client got the best bang for their advertising buck. Enter AI, the ultimate understudy that helped us steal the show in media performance.

Act One: Understanding Our Audience with AI

The first challenge was figuring out exactly who we needed to have sitting in the proverbial front row: our target customer. But with such a diverse lineup of performances, that audience was a varied one. AI helped us break it down by analyzing Meta’s audience data at scale and identifying patterns in who was engaging, who was buying tickets to which types of shows, and (more importantly) who wasn’t.

  • For classic movie nights, we saw higher engagement from an older demographic that responded well to nostalgic content.
  • For concerts, AI pinpointed younger audiences that skewed towards certain music genres based on their social interactions.
  • Theatre performances? A mix of local patrons and die-hard fans, depending on the production.

Engaging them on their terms added another layer to our efforts. Rather than relying on assumptions, AI helped us tailor our messaging and audience targeting to match the unique vibe of each show.

Act Two: Optimizing Spend Like a Broadway Producer

Once we had our audiences locked in, we made sure our ad dollars were putting on a Tony-winning performance. We wielded AI by continuously analyzing which channels and creative assets were hitting the right notes at the moment of transaction.

  • If carousel ads were outperforming static images, AI flagged it.
  • If video ads were getting stronger engagement, AI shifted more budget their way.
  • If a particular behavioral subset was buying more tickets, AI made sure we prioritized their feeds (and in the process, we learned that behaviors trumped demographics when it came to driving sales).

This real-time, data-driven decision-making kept us from wasting budget on underperforming tactics and ensured we doubled down on what worked. Think of it as a media strategy that constantly fine-tuned itself, like a sound engineer tweaking the mix to get the perfect balance.

Act Three: ROI That Kept Getting Better

A great show builds momentum; our campaigns did too. Thanks to our team’s prowess in deploying AI to parse analytics at scale, we didn’t just see good performance, we saw better performance month over month.

  • We refined audience segments based on actual purchase behavior, not just interest-based assumptions.
  • We kept shifting budget dynamically to high-performing content types.
  • We analyzed ad fatigue in real time, swapping out creative before engagement dipped.

By the time the final curtain fell, The Strand Theatre had maximized its media spend while continuously improving ROI. The result? More ticket sales, smarter budget allocation, and a digital media strategy that played to a standing ovation.

The Takeaway: AI is the Ultimate Tech Crew

We didn’t use AI to replace our expertise, we used it to enhance it. It helped us make smarter, faster, and more data-driven decisions, allowing us to move budget with precision and drive higher returns. In the world of media strategy, it was a box-office smash.

And with AI in the mix? Let’s just say we’re already looking forward to several encores. 

Insights & News
Insights & News 
Insights & News 
Insights & News 

Insight | 02.15.20

All Write, All Write, All Write. How To Get Higher Copywriting Engagement.

“Make it simple. Make it memorable. Make it inviting to look at. Make it FUN to read.” – Leo Burnett

With the constant demand for more quality content and the growing need for effective copywriting – one to attract visitors, the other to convert them to leads and customers – consistently producing powerful, high-quality copy is tough. As writers and content marketers, we are constantly looking for inspiration which is why we keep a swipe file. A swipe file is a collection of emails, ads, and other copy or content that you find memorable or performed well. 

Swipe right for our favorite fun and memorable copywriting examples to add to your file:

Get the cluck out of here! KFC UK’s mea culpa for its 2018 chicken shortage was a simple, genius three letters: FCK

A picture containing text, red

Description automatically generated

L’Oreal Paris’ print campaign focused on workplace gender equality. The result: Copy that reads, “This is an ad for men. Hire more women in leadership roles. We’re all worth it.”

A picture containing text, cosmetic

Description automatically generated

It’s all downhill from here. Snowbird Ski Resort curated negative reviews and turned them into clever advertisements. Challenge accepted!

A picture containing text, outdoor, snow, nature

Description automatically generated

Ricola ran a series of ads with examples of how a misplaced cough could ruin the meaning of a sentence (and coughing in public now could ruin your life). Funny and slightly edgy yet simple and relatable.

A picture containing text

Description automatically generated

Fast cars love quick wit. Aspirational and humorous. At first glance, you read it and then you kinda sing it. Corvette is right… they don’t write songs about Volvos.

Diagram

Description automatically generated with medium confidence

Hey Rulebreakers… here are 3 rules for creating clear convertible copy:

1. Clarity & Cleverness. First and foremost, you want your audience to understand your copy. It’s fun to be funny, but first, you need to:

  • Make people understand 
  • Make people curious
  • Make people engage

2. Use conventional language. Writing that sounds like a person— especially when you use your customers’ voice — it’s easier to understand and believe.

3. Solve a problem. You can’t offer a solution if you don’t know the problem. Target your customers’ pain points and ease their pain.

  • Pain: Clearly lay out your customer’s pain point
  • Agitation: Shake it up by making it more emotional
  • Solution: Finally introduce the antidote to your customers’ pain

Follow these rules, keep a stacked swipe file, and you’ll be well on your way to creating clever, catchy, and concise copy. And if you hit writers block.. we are just a click away.

See more of what we can do with language and verbiage through Content Marketing. Read stories of our past successes with strategic communications that are far from a tall tale.

Insights & News
Insights & News 
Insights & News 
Insights & News